HP 3-year Onsite w/ADP/DMR Notebook Hardware Support UB0Q9E

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Servicewith Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it so you can get back to work.

• Remote problem diagnosis and support
• Onsite hardware support
• Faster tech support
• Escalation management
• Access to electronic support information and tools
• HP remote system access and support
• Accidental Damage Protection
• Defective Media Retention

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Protect against accidents

Accidents happen. In the event that peril finds your PC, dont worry accidental damage protection covers spills, drops, falls and more.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Specifications

Support type:Onsite repairDuration:3 yearsResponse time:Next business day responseCoverage window:Standard workdays – 9 hoursPlace of service:OnsiteService method:Onsite repairWarranty coverage:In warrantyCare Pack type:ElectronicAdditional support option:Accidental damage protection; Defective media retentionProduct type:Care Pack

Products Covered By This HP Care Pack Service:

• HP Business Mobility-HP Elite x2/x2 10xx Tablet 3/3/3 Warranty
• HP Business Notebook-HP Elite Dragonfly 3/3/3 Warranty
• HP Business Notebook-HP Elite Folio 13.5 2-in-1 3/3/3 Warranty
• HP Business Notebook-HP EliteBook 1xxx G10- 3/3/3 Warranty